What is the assurance that you could get from a joint venture product such as….Citibank SMRT platinum card?
You won’t know unless something happens.
1) When the EzLink function failed you.
Good
- You got 3 telephone hot-lines to call.
- All 3 are reputable
Bad
- They just kept transferring you around
- You hold many minutes before the important call reaches them
- No Solution
2) You decide to terminate the card
- Who and how are you going to get the remaining balance back from?
I was once a happy user of the card but now, I have got to borrow a spare Ezlink card to use. Super frustrating!! I still did not get any solutions despite many calls!
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